We keep shipping simple and affordable. Rates will be shown at checkout based on your delivery method and location:

• PUDO Locker → Locker: R55
  
• PUDO Locker → Door: R65
  
• Express Shipping (anywhere in SA): R100
  
  Orders over R500 ship free! Check out our Shipping Policy for all the details.

If you’re not completely happy with your purchase, you can return your item within 30 days — just make sure to keep your proof of purchase, and to send it back to us in its original packaging. Read our full Returns Policy for all the details.

Most Playful Pets accessories can be spot-cleaned with mild soap and water. Avoid harsh chemicals or soaking — this helps preserve the vibrant colours and quality of the accessory.

Our accessories are designed to fit standard collars, leads, and harnesses with a width of 1.5cm – 3cm, and hardware/buckles no wider than 3cm. They are not suitable for collars with choke chains.

It’s quick and easy:

1. Gently pull the back strap over the buckle.
2. Slide the accessory onto the collar, lead, or harness.
3. Ensure it sits securely before use.

All accessories are made with non-toxic, pet-safe materials and designed with sustainability in mind. They are both durable and recyclable, offering a long-lasting and eco-friendly option for your pet.

Yes! They are 100% waterproof and built to withstand playtime, outdoor walks, rainy days, and muddy fun.